A standard question is whether BPO is similar to a call center. When there’s overlap, they’re not similar. Call centers really are a subset of BPO, specifically less than entrance-office BPO, specializing in customer interactions like handling inquiries or problems. Elevated opportunity for disruption. An organization should monitor for difficulties https://bpo-vads42973.blog-a-story.com/18943555/outsourcing-directive-fundamentals-explained