According to the Naskay blog post "AI Agents in Fintech: Tackling Credit, Compliance & Customer Experience Challenges in NYC," AI agents are employed to provide hyper-personalized client experiences, streamline compliance, and speed up credit scoring. They accomplish this by automating fraud checks to enhance customer service and utilizing alternative data for credit evaluation. https://naskay.in/blog/ai-agents-in-fintech-customer-experience-2025/