Top Job Description of the 1st Line IT Support professional Secrets

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Setting up and sending out applicable equipment for all new starters, ensuring they may have ideal access Recognize and take care of incidents in just agreed SLAs, making sure 1st line resolution is obtained wherever possible, referring to 2nd and third line support where by needed, whilst preserving ownership of https://judahozjry.blazingblog.com/12465148/the-fact-about-job-description-of-the-1st-line-it-support-professional-that-no-one-is-suggesting


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